Mar 30, 2023
8 min read
Questionnaires are important tools in the market research process. They can be used to gather information about customers, employees, or other stakeholders. A questionnaire can be used to measure attitudes, beliefs, and behaviors. There are many different types of questionnaires. There is a distinction between open-ended questions and closed questions. Closed questions have fixed answers, whereas open-ended questions allow for more flexibility in responding.
Questionnaires can be either paper-based or electronic. Electronic questionnaires offer some advantages over paper-based ones: they can be completed faster, reach more respondents at once, and provide immediate feedback on completion rates and response quality. Since it can be a complicated process to create your questionnaire, forms.app has 9 free questionnaire templates for you to start.
What is a questionnaire?
A questionnaire is a document that requests information from a specific audience. It may be used to compile information on goods, services, or even viewpoints. Surveys are frequently sent as a component of market research and can be used to gauge how well a good or service will do in the marketplace. Another purpose of questionnaires is to gather information for research or academic endeavor. Depending on what you're looking for, different questions will appear on the questionnaire.
Questionnaire types
There are many various kinds of questionnaires, and each one has advantages and disadvantages of its own. While some surveys are intended to be sent electronically, others must be distributed manually or by mail. You can collect input from many individuals simultaneously using an online survey without printing anything off or making copies. You don't have to deal with the printing expenditures or shipping charges connected with mailing materials back and forth across town or national boundaries, saving time and money.
An online questionnaire is completed on a computer using an internet-connected device, such as a laptop or tablet PC. A phone questionnaire involves someone calling respondents at home or work and asking them questions about their opinions on a particular topic or issue.
A mail questionnaire is printed out and mailed back to the researcher or organization conducting the study with questions written on it. Mail questionnaires involve mailing out printed copies of your survey to people who live far away from where they work and will then fill out their answers on paper using a pencil or pen. These are a few examples of different types of questionnaires types. Before you lose yourself in types, let's learn how to create your own online questionnaire with forms.app.
How to create your own online questionnaire (3 easy steps)
Creating an online questionnaire is one of the most straightforward and efficient methods to collect information from your target audience. A well-thought-out questionnaire may provide insight into how customers feel about your goods or services and assist you in creating new products and services that better meet their requirements than anything you've previously provided.
It takes more than just putting down a set of questions and pressing "save" to create a questionnaire. It would be great if you thought about how those questions would be formatted, how they will be shown on screen, and what alternatives you will offer to answer each question. Then there is the issue of asking people to participate in your questionnaire; after all, why would they bother if it doesn't seem like something they would be interested in?
Fortunately, with forms.app, all this work has already been taken care of for you. All you have to do is customize your questionnaire by adding new questions or changing existing ones! With three easy steps, you can also create your own questionnaire to match your taste.
1 - Create
After creating your forms.app account, just click the "Create Form" button to start constructing your first form. There are several forms and questionnaires available. Start right immediately by using one of the many ready-made questionnaires available on the app. As an alternative, you may just create your own from scratch.
Click on the "Create Form" button to start creating your form
2 - Customize
Your questions are completely adaptable to your needs since you are free to edit and customize them as you see fit. With forms.app, you can quickly customize the layout and style of your questionnaire.
Edit your form content as you want
3 - Share
You're in luck with forms.app if you want to integrate your form into your website. The embed option is located below the Share page. The page where you can choose the size and copy the embedding code will open once you select an embed option. There are a few alternatives for sharing to social media on the Share page.
Choose a sharing option for your questionnaire
You may manually submit the URL of your form after editing it, or you can share it by clicking the social networking buttons on the page's bottom. forms.app has introduced WhatsApp and Mail options directly to the share page for a quick and simple approach. Your forms may be sent with a few simple clicks.
9 great questionnaire templates you can use for free
Creating questionnaires is a perfect approach to learning more about your clients and consumers and making sure you're providing for their requirements and expectations. They may be included in customer service, sales, or even market research procedures. Involving your clients in the creation of your items will increase their sense of ownership of the finished product. Here are 9 sample questionnaires that you may use if you've never created one before:
Feedback questionnaires
The feedback form aims to obtain broad details about how consumers feel about your business or product. Sending out this questionnaire soon after significant occurrences, such as the debut of a new item or service, is an excellent idea. By doing so, you'll be able to gauge how your customers feel about the new service and learn what they believe should be improved.
You can use the job satisfaction questionnaire to gather information from your employees about their job satisfaction. The questionnaire will help you identify the areas of your company that need improvement. Or you can use the customer service questionnaire form, which is designed to help you collect feedback from customers who have recently interacted with customer service representatives at your company.
If you want to learn about your employees, the 360-degree feedback template allows you to gather information from multiple sources about how well different employees perform in critical areas such as leadership ability and communication skills.
Here are forms.app’s pre-made templates for you if you don't know where to start. You can use these questionnaire templates for free:
Sales questionnaires
Sending out an online sales questionnaire before scheduling an appointment will help you make sales calls more productively. You may use this to determine if it's worthwhile to meet with someone who might not genuinely need what you're offering.
It will also provide insight into how they see your goods and services and how much money they are currently prepared to spend on them. For example, a logo design questionnaire template is a list of questions you can use to get information from your clients about their business. The questions you ask can help you understand their needs and how to design a logo that meets them.
Don't forget to check out these questionnaires:
Marketing questionnaires
Companies that want to learn more about the kind of advertising campaigns that their customers love to see throughout the year, whether that means watching television advertisements at prime time on, for example, the ideal way to get data from your consumers on a range of subjects, including their attitudes and views of your brand, what they think of your product or service, and what influences their decision to purchase one product over another, is to use the market research survey template. You can use these survey templates for free to start:
Conclusion
The questionnaire is a great way to gather information from people. It's a simple, easy-to-use tool that can be created by anyone who has an idea and wants to know what other people think about it. The types of questions you should ask in your survey depend on what you want to learn from the participants. The most important thing is that you make sure the questions are relevant and easy for respondents to answer.
In this article, we learned the answer to the question, "What is a questionnaire?" We also looked at some types of questionnaires and how to create your own online questionnaire. We also looked at 9 pre-made templates of forms apps that can help you create questionnaires for your business. In conclusion, save time, adapt to the fast-moving internet era, and start creating your questionnaire with forms.app now.
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